Passkeys and recovery codes
What a passkey is, why owners and instructors need one, and how your ten recovery codes work.
Passkeys
A passkey signs you in with your fingerprint, your face, or your device's screen lock. Nothing is typed, so nothing can be phished. Add one in Settings, under Sign-in.
Owners, admins, and instructors need a passkey before their role's powers work. Until you add one, your role stays and its powers wait.
Recovery codes
When you add your first passkey, the Academy gives you ten recovery codes. Each works once. With a code from one of your addresses, one recovery code removes a passkey you've lost, or moves a sign-in address you've lost.
- Save them where your phone isn't. A password manager, or printed and put away.
- Your security checkup counts them. When two or fewer are left, make new ones. The old ones stop working the moment you do.
- Nobody at Duckurity can see them, and nobody will ever ask you for one.
Still stuck?
Signed in, write here and the reply comes to your sign-in address. Can't sign in? Write to support@duckurity.com from any address. Support never asks for a code.